A charming front door of a Tennessee rental home with a smart lock and a lockbox on the handle, a clean doormat, potted plants and a swept porch, warm morning light

FAQ

Cleaning Questions

Straight answers to what hosts, landlords and business owners ask us most.

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Good to Know

Frequently Asked Questions

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What does Music City Cleaner do?

We are a fully licensed and insured cleaning company for Airbnb and vacation rental hosts, rental property owners and managers, and businesses of every kind across Nashville and Middle Tennessee, with a small residential side as well.

How do I get a free quote?

Call 615-761-9334, send the form on any page or build an instant quote with our free quote tools. Tell us about the property and what you need, and we send a written quote.

Are you licensed and insured?

Yes. Music City Cleaner is fully licensed and insured.

What areas do you serve?

We serve Nashville and 33 more Middle Tennessee cities, including Franklin, Brentwood, Murfreesboro, Hendersonville, Gallatin, Mt. Juliet, Smyrna, Lebanon, Nolensville, Spring Hill, Columbia and more.

Can you work around my owners, guests or business hours?

Yes. Flexible scheduling is part of how we work. We plan around check-ins, owner stays, events and opening hours, and we write plans for any request.

Do you do same-day Airbnb turnovers?

Yes. Same-day turnovers are one of the most common things we do. Tell us your checkout and check-in times and we plan the crew and the visit to fit.

Do you clean commercial buildings?

Yes. We clean offices, medical practices, restaurants, retail, gyms, schools, churches, warehouses and more, with a written scope for every space.

Do you provide your own supplies and equipment?

Yes. Our crews bring professional supplies and equipment. For rentals, we can also restock guest supplies that you provide or that we buy and bill at cost.

Can you do laundry and linens for my rental?

Yes. We wash, dry, fold and remake the beds and flag stained or worn pieces so you can replace them.

How do I give you access to my property?

Many hosts use a smart lock or lockbox. We work with whatever you use and keep access simple and private.

What is the difference between a turnover clean and a deep clean?

A turnover clean resets the home between guests. A deep clean adds detail work like grout, baseboards, appliance interiors and vents.

Do you offer recurring plans?

Yes. Plans can be daily, weekly, every other week, monthly or tied to bookings, and they change when your needs change.

Do you do post-construction cleaning?

Yes. We do rough, final and touch-up cleans for builders, remodelers and owners.

Can you send a note when the clean is done?

Yes. Completion notes are standard, with photos on request and flags for damage or low supplies.

Are your quote tools prices?

The tools estimate crew time, scope and supplies for planning. We send a written quote after we review your request.

What airbnb and vacation rental cleaning do you offer?

We offer airbnb cleaning, vacation rental and vrbo cleaning, same-day turnover cleaning, linen and laundry service, restocking and guest supplies, short-term rental deep clean and reset. Open any service page for details.

What rental property and turnover cleaning do you offer?

We offer rental property cleaning, move-out cleaning, move-in ready make-ready cleaning, apartment turnover cleaning, property manager and landlord programs, vacant property cleaning and checks. Open any service page for details.

What commercial cleaning do you offer?

We offer commercial cleaning, janitorial service, office cleaning, day porter service, post-construction cleaning, disinfecting and sanitizing. Open any service page for details.

What industries we clean for do you offer?

We offer medical and dental office cleaning, restaurant and kitchen cleaning, retail store cleaning, gym and fitness studio cleaning, school and education cleaning, church and house of worship cleaning. Open any service page for details.

What specialty and one-time cleaning do you offer?

We offer pressure washing, trash bin cleaning and sanitizing, deep cleaning, event and party cleanup, appliance, oven and fridge cleaning. Open any service page for details.

What residential cleaning do you offer?

We offer residential cleaning, recurring home cleaning. Open any service page for details.

What custom plans and flexibility do you offer?

We offer custom cleaning plans, flexible scheduling around your needs, eco-friendly cleaning. Open any service page for details.

Free Quote

Let’s Get Your Place Spotless

Request your free quote. Tell us about your property, what you need cleaned and how often, and whether it is an Airbnb, a rental or a business, and we will get back to you quickly. Or call 615-761-9334.

Call us today615-761-9334

Get Your Free Quote

Music City Cleaner is a fully licensed and insured cleaning company for Airbnb and vacation rental hosts, rental property owners, property managers and commercial properties across Nashville and Middle Tennessee.

Call us today615-761-9334
  • Serving 34 Middle Tennessee cities

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